FAQ

How to create an account?

Click on "Register" at the top of the Slotum Casino website, complete the registration form and click "Create Account". A welcome letter with a link to confirm account activation will be sent to your e-mail address. Please refer to the "Getting Started" page for more details.

I have not received a welcome letter with a link to verify my registration. What should I do?

Some e-mail service providers may classify our e-mails as spam and send notifications to the "Spam" folder. In order to be able to receive letters from us without any problems later, please add our e-mail address to your "Safe" list.

Can anyone play for real cash at Slotum casino?

You must be 18 years or older to wager real money. There is no age restriction to play in Home Entertainment Mode. Our casino also has country restrictions. Players from the US, Israel and UK cannot play for real money at Slotum Casino. Online betting is illegal in some countries. It is your responsibility to check and follow betting laws in your country (or state) prior to registering.

How can I make a deposit?

There are different deposit options. To make a deposit, click on the "Deposit" button at the top of the page and follow the instructions on the page.

How can I withdraw cash from my account?

As soon as you are logged in, click on the "Make Withdrawal" button in the "My Account" section and follow the instructions. Please note that you do not need to make a withdrawal at the end of each video game.

Your games get stuck or disrupted at times. Why is this happening and how can it be avoided?

The speed of your video games depends entirely on your internet connection. Our video games require constant data exchange which depends on the speed of the internet. Players are encouraged to limit the number of other internet applications running at the same time as our casino games to improve the performance of our video games.

Can I play from my mobile gadget?

Yes, our games are offered on mobile devices. Just open Slotum Casino and enter any video game displayed on the casino homepage.

There was a problem playing from the mobile phone. What should I do?

The problem may be due to the fact that you are using an old looking cell phone which does not support our games. Please contact our support group at [email protected] with information on the mobile phone model, operating system and web browser you are using and we will check for any problems.

Can I be sure the video game payout portion is reasonable?

The operation of the gambling facility is based on certified software by Itech Labs (ISO / IEC 17025 accredited Australian laboratory testing online gaming systems). This means that the Random Number Generator meets industry requirements and all game results (slot reels and card game cards) are random. Charges for all games are also industry standard 95%-98%.

What if my internet connection stops working?

If your internet connection stops working, after reconnecting, you can resume the game from where you left off. The exceptions are multiplayer games in which other players also take part in bets.

How do I get a welcome bonus?

To take advantage of the prize, register at Slotum Casino and make your first deposit of minimum USD / EUR 20/20. After your deposit, the prize will be immediately credited to your account.

Can I withdraw my bonus offer?

Yes, you can withdraw the bonus offer, but only after fulfilling the wagering requirements. The bonus and any winnings will be forfeited if you withdraw before the minimum wagering requirements are met. You can read the wagering rules for a specific bonus in the Promotions tab.

Where can I see my rewards?

As soon as you make a deposit which is approved as a bonus, the matched benefit will be immediately added to your balance. After logging in to see all your bonuses, go to "My Account" and click on "My Bonuses". Your benefits are displayed as a separate column under "My Balance" in the "My Account" tab.

How does Slotum Casino protect my personal data?

Slotum Casino uses SSL technology and modern fraud removal methods to guarantee total money security for players. When you use your credit card, you can be sure the 100% is safe and secure.

I would like to register as a casino affiliate. How can I do this?

You will need to go through the basic registration procedure and log in. Go to the "My Account" tab at the top of the page and select "Affiliate Program". Then click on "Create Affiliate Link" and fill in the required fields. Each partner can create multiple "Affiliate Profiles". For each created profile, the system will immediately assign a new, special URL link that the partner can use for marketing purposes. This link can be used as the initial link or coded in the affiliate banner. To learn more about the terms and conditions of our affiliate program, please contact [email protected]